Privacy Policy

Effective Date: 14.03.2026
Last Updated: 14.03.2026

1. Who We Are

Misbourne Design Associates Limited (“Misbourne”, “we”, “us”, “our”) is an architectural design consultancy providing domestic and commercial architectural services.

We are a data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Registered Office and Trading Address:
63 High Street
Charlgrove
Oxfordshire
OX44 7SS

Email: [email protected]
Telephone: 01865 400258
ICO Registration Number: 11671401

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. What Personal Data We Collect

Information You Provide Directly

We may collect:

• Name
• Postal address
• Email address
• Telephone number
• Project address
• Details relating to your proposed building project
• Drawings, documents and photographs you provide
• Payment and invoicing information

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages visited
• Date and time of visit
• Referring website

This data is used for analytics and website improvement and does not normally identify you personally.

3. How We Use Your Personal Data

We process personal data in order to:

• Respond to website enquiries
• Provide architectural design services
• Prepare fee proposals and contracts
• Submit planning and Building Regulations applications
• Coordinate with consultants, contractors and authorities
• Manage and administer projects
• Comply with legal and regulatory obligations
• Improve our website and services

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

Contractual Necessity
To provide architectural services or respond to pre-contract enquiries.

Legal Obligation
To comply with planning legislation, Building Regulations, tax obligations and other statutory duties.

Legitimate Interests
For business administration, insurance protection, record keeping and service improvement.

Consent
Where required (for example, marketing communications or use of project images for promotional purposes).

5. Sharing Your Personal Data

We may share personal data where necessary with:

• Structural engineers
• Planning consultants
• Approved Inspectors or Building Control bodies
• Local Planning Authorities
• Contractors
• Professional advisers (accountants, insurers, legal advisers)
• Secure IT and cloud service providers

We only share information that is necessary for the relevant purpose and ensure appropriate safeguards are in place.

We do not sell personal data.

6. Use of Google Analytics and Cookies

Our website may use Google Analytics to help us understand how visitors use the site and to improve performance.

Google Analytics collects information such as:

• Pages visited
• Time spent on pages
• General geographic location (non-precise)
• Device and browser type

This information is anonymised where possible and does not allow us to identify individuals.

Google Analytics cookies will only be placed on your device where you have provided consent via our cookie banner.

You can withdraw or manage cookie consent at any time via your browser settings or the website cookie controls.

7. International Data Transfers

Some IT or cloud providers (including analytics providers) may store data outside the UK.

Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Data Retention

We retain personal data only for as long as necessary:

• Project and contractual records: typically 6 years after completion (or longer where required for legal or insurance purposes)
• Financial records: 6 years in accordance with HMRC requirements
• General enquiries not proceeding to instruction: up to 24 months

After this period, data is securely deleted or archived where legally required.

9. Data Security

We implement appropriate technical and organisational measures including:

• Password-protected systems
• Secure storage of project files
• Controlled access to data
• Regular software updates and security measures

However, transmission of information via the internet cannot be guaranteed as completely secure.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction
• Request erasure (where applicable)
• Restrict processing
• Object to processing
• Request data portability (where applicable)

You also have the right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).

We encourage you to contact us first to resolve any concerns.

11. Marketing Communications

We do not send unsolicited marketing communications.

Where you have provided consent to receive marketing communications, you may withdraw consent at any time.

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

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